Coaching

Coaching that turns pressure into clarity and clarity into action. Honest work, done with care. ILM Level 5 accredited.

Listen.Better

What This Is

Most people do not need more advice. They need a space where they can think without performance, name what is true without flinching, and leave with a next step they will actually take.

This coaching is built for follow-through. It is for the moment where you can see what needs to change, but you are not yet moving.

Who It Is For

This is for people who are good at their job, but can feel something is being edited.

You might be carrying a decision you have delayed, a relationship that has shifted, a team dynamic you cannot quite name, or a conversation you know you need to have.

The work is simple: tell the truth, handle it properly, act on it.
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How It Works

A structured programme of six 60-minute sessions, delivered via Zoom or in person.

Each session follows a simple operating rhythm consistent with Q&R’s way of working.

Ask

What is happening, and what is the real question?

Reflect

What patterns are repeating, and what are you not naming yet?

Name

What is true, what is at stake, and what will it cost to keep it as it is?

Next step

What will you do, when will you do it, and what will success look like?

You will leave each session with a clear next step, and a way to hold yourself to it.

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What Changes

You become harder to mislead, including by yourself.
You ask questions that get real answers.
You stop delaying the conversation that needs having.
You follow through faster, with less drama.
The people around you edit themselves less, because you have made honesty safer.

What You Can Expect

You will not be flattered. You will not be shamed. You will not be left in abstraction.

You can expect strong questioning, practical frameworks, and the kind of attention that makes it easier to tell the truth.

Progress is measured in decisions made and actions taken, not in how the session felt.

Coaching Boundaries

Coaching is future-focused and developmental. It is not therapy or counselling, and it does not diagnose or treat psychological or emotional conditions.

Where appropriate, Annabel will signpost to therapeutic support if an issue sits outside coaching boundaries, so you get the right level of care.

Annabel Dunstan

About Annabel

Annabel Dunstan is an anthropologist by training, the author of four practitioner guides, and an ILM Level 5 accredited coach. The coaching draws on the same body of work that underpins Q&R’s organisational programmes: questions designed for candour, judgement applied to what comes back, and follow-through that proves listening led somewhere.

Pay It Forward

Coaching builds knowledge, tools, and confidence.

Those things should not stay in the room.

Q&R has a standing partnership with Justlife, a charity that supports people experiencing temporary homelessness. Paid coaching helps fund pro bono coaching for Justlife clients: practical, structured work focused on confidence, career clarity, employability skills, and navigating workplace culture.

This is not a bolt-on. It is how Q&R thinks about coaching as a discipline: if the approach is worth charging for, it is worth giving. And if it works in a boardroom, it should work in the community.

If you want to understand how the partnership works, or how your organisation might engage with it directly, ask when you book the call.

If you keep avoiding the conversation, it will still happen. Just later, and on worse terms.

Start with one call. Leave with a next step.