Our latest interview – Shaping Engagement: Insights and Innovations in HR with Amy McNeill Head of People & Culture, Cavendish In this interview, Amy highlights the importance of clear communication, ease of completion, and confidentiality for maximising survey participation. Cavendish successfully enhanced its benefits package based on survey feedback, notably expanding its flexible working model. She…
Dear Agency Leader, As we approach the end of the year, many PR agencies are reflecting on client successes and planning for the year ahead. One powerful yet often overlooked tool for achieving both goals is a client satisfaction check. Gathering and acting on feedback now can provide actionable insights that not only strengthen client…
This is our latest blog: The Big Question, where Andrew Laxton, Mixology Communications talks about how corporate communications has become increasingly important in the digital age and how public perception plays a growing role in business success Andrew is the CEO and Founder of Mixology Communications. A former journalist with 30 years’ experience across PR…
There is growing evidence to suggest that while companies increasingly invest in employee engagement software (Software as a Service, or SAS), many fail to effectively leverage the tools over time. This issue often includes a lack of follow-up on insights from initial surveys and a drop in the usage of pulse survey features. Some specific…
As remote and hybrid work arrangements have become more common in the post-pandemic landscape, many companies find themselves grappling with a new challenge: preserving a cohesive, engaging company culture when employees aren’t physically present together. The office environment once provided a natural setting for building relationships, sharing ideas, and reinforcing company values through face-to-face interactions.…
