Hybrid Working: Are You Getting It Right. And How Do You Know?
What began as an emergency response has become a defining feature of the modern workplace. Hybrid working is…
Employee Engagement & Culture
Protecting Learning Time Is Not a Perk
…It is a performance strategy. In agency land, learning and development is often treated as optional. It becomes…
Resetting for 2026: 7 Ways to Boost Workplace Happiness and Start the Year on the Right Foot
There is something energising about standing on the edge of a new year. It’s like cracking open a…
Culture Audits: The Due Diligence That Too Many Deals Still Miss
Most mergers don’t fail because of bad spreadsheets. They fail because people stop believing in the story. In…
Why Measuring Engagement Now Matters More Than Ever
At Q&R, we know this time of year can feel like a sprint to the finish line -…
High Performance Shift: A Playbook for People-First Agency Culture
Ahead of the Alliance of Independent Agencies Festival of Happiness taking place on 6th November 2025, I’ve been…
The Future of Agencies 2026: Procurement Pressure, AI Disruption, and the New Value Equation
This week, I attended a brilliant Pimento Business Development call, and it left me reflecting on where agencies…
10 Tips for Building a Growth & Learning Culture in Your Agency
Here’s the thing: Companies that invest in leadership development see a 32% reduction in turnover rates alongside a…
The Five Metrics That Matter: Proving ROI in Internal Communications
According to a 2025 Chief Executive survey, 57% of CEOs ranked retaining and engaging employees as a top…
From High Viz to High Tide: Volunteering at the Level Water Bantham Swoosh (and Swimming the Boomerang)
A couple of weekends ago, I found myself standing on the banks of the River Avon, Bantham beach…
Bridging the Distance: 7 Ways to Engage and Inspire Remote Workers in a Hybrid World
Today, hybrid working patterns have become the norm rather than the exception. While flexibility offers huge benefits for…
Thriving in the Year of the Indies: Key Insights for Agencies
Recently named to Campaign’s inaugural 40 Over 40 list, Helen Anderson, Executive Director, The Alliance of Independent Agencies, brings…
85% of Agencies Don’t Measure eNPS. Here’s Why That Needs to Change
In agency land it’s easy to focus on growth metrics like revenue per head, profitability, and new business…
The Agency Mental Health Crisis Is Here: What Staff Are Really Telling Leaders
“I am struggling and feel unsupported.” This stark admission, echoed across the Alliance of Independent Agencies’ latest People…
Elevating Agency Success through Recognition, Leadership, and Wellbeing
How independent agencies can thrive by putting people first The Q1 2025 Alliance People Pulse survey, along with…
