Blog

  • #ListenBetter

    Increasingly we are asked by our clients to provide Pulse Check services for their clients. Over the last eight years we have become a trusted partner and established a name for measuring and managing client and employee satisfaction or experience. Known for delivering actionable data in a short time frame with an emphasis on growth…

    Annabel Dunstan

    2 minute read
  • Client Satisfaction – Q&R’s Top Performing Communications Agencies 2019 announced

    The results are in. Q&R’s top performing communications agencies in the UK for client satisfaction in 2019 are Aurora Healthcare Communications and BECG. Q&R runs client satisfaction Pulse Checks among c2500 agency clients per quarter. Based on four benchmark questions – overall satisfaction, strategic counsel, account team management and recommendation – Aurora Healthcare Communications and BECG top the…

    Annabel Dunstan

    2 minute read