The Big Question: Will our communications ever be the same again?
For the fourth in our series where we ask senior leaders to answer the Big Question we are…
client satisfaction
Client Satisfaction – Q&R’s Top Performing Communications Agencies 2019 announced
The results are in. Q&R’s top performing communications agencies in the UK for client satisfaction in 2019 are Aurora…
How to conduct a client satisfaction survey
So, you’ve understood the merits of conducting a client satisfaction survey. You know the benefits of identifying your…
Client Love: How Talking Can Shape The Agency/Client Dynamic
It isn’t just good to talk. It’s imperative for the future of the agency/client relationship. That was the…
Ten Tips on Setting the Right Communication KPIs
By Andy West, Chief Development Officer, Hotwire & Chair, PRCA Evaluation Committeehttps://www.linkedin.com/in/andyjhwest/https://twitter.com/Westofcenter “Did everyone know this was a…
Future of Agency and Client relationships on course for definitive change
88% of Senior Comms Leaders in violent agreement on the road ahead… London – October 31st 2017, Question…
The Power of the Pulse
People work fast these days. They run between personal and professional commitments. They juggle. Time is a commodity.…
PR Agencies split on challenge to measuring and managing client satisfaction
November 23rd 2016, Question and Retain (Q&R), the online Pulse Check™ company, ran a one question pulse asking for…
UK PR Consultancies say building the new business pipeline is top of their priority list
UK PR Consultancies say building the new business pipeline is top of their priority list Question & Retain…
PR Agency Heads split on resolutions for 2016
18th January 2016, Question & Retain (Q&R), the Pulse Check™ company specialising in data-driven insights, has found an…
Acting on client feedback delivers great ROI
Q&R AGGREGATES SHOW THAT ACTING ON CLIENT FEEDBACK DELIVERS GREAT RETURN Q&R Client Satisfaction Pulse Check™ s deliver 11…
Client satisfaction among UK PR Consultancies rises 15 percentage points
Fast track PR Consultancies transforming their businesses with real-time data 10th June 2015, Question & Retain (Q&R), a…
PR Consultancy Growth Barometer launched
UK PR INDUSTRY IN TIE BREAKER OVER HOW MUCH ORGANIC GROWTH IS DRIVING THE CONSULTANCY BUSINESS FORWARD London…
Client Satisfaction: Aggregate data for UK Communications agencies Q1 2015
Introducing our aggregates Here at Q&R, we work with a range of communications agencies helping them measure and…
ICCO Industry Barometer reveals optimism is up in PR sector for 2015
Question & Retain (Q&R) is now working with International Communications Consultancy Organisation (ICCO) to provide more industry insight…
