Building on our Pulse Check among 2000 senior professionals conducted at the end of last year... ...we invited Anthony Fitzpatrick, Head of Employee Relations & Global Employment Policy, Aviva People Function, to tell us more about the game changing strategies they have deployed to up the ante on Diversity and Inclusion at Aviva. We hear…
If you’re an agency chief who rationally knows the benefits of conducting a client satisfaction survey, but you just can’t quite bring yourself to do it yet, read on. First thing to note: you’re not alone. Putting in a rigorous Pulse Check can strike the fear into most agency heads. Indeed, I seem to spend…
I go to a fair amount of IC-related conferences and networking events, and a new icebreaker question I've been using is: What are you fed up of hearing about in the IC space? Here's the top three replies I was chatting to an external comms lead recently and when I mentioned that these topics crop…
