by Amy Rarity | Sep 12, 2025 | Uncategorised
This week, I attended a brilliant Pimento Business Development call, and it left me reflecting on where agencies will need to be by 2026. The landscape is shifting quickly, and both procurement teams and agencies themselves are under pressure to redefine how value is...
by Amy Rarity | Sep 9, 2025 | Uncategorised
Here’s the thing: Companies that invest in leadership development see a 32% reduction in turnover rates alongside a 10% boost in productivity, according to the International Coach Federation strategypeopleculture.com. Prioritising development isn’t just “nice” ...
by Amy Rarity | Sep 3, 2025 | Uncategorised
According to a 2025 Chief Executive survey, 57% of CEOs ranked retaining and engaging employees as a top business priority – second only to gaining market share. That tells us something critical: employee engagement is firmly on the C-suite agenda. And with that...
by Amy Rarity | Sep 1, 2025 | Uncategorised
Great client satisfaction alone is no longer enough. The real opportunity lies in building trusted, long-term partnerships. This shift from “satisfying” to “partnering” is at the heart of The Art of Client Satisfaction – newly published book by Annabel Dunstan,...
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