by Annabel Dunstan | Oct 13, 2015 | Uncategorised
So you’re in PR and Comms? It’s a service industry and so you have to be at the end of a ‘phone or email. But how do you protect against burnout? Staff retention is a key concern for most agency heads and so a route many are taking is to introduce more flexible...
by Annabel Dunstan | Oct 5, 2015 | Uncategorised
Q&R AGGREGATES SHOW THAT ACTING ON CLIENT FEEDBACK DELIVERS GREAT RETURN Q&R Client Satisfaction Pulse Check™ s deliver 11 percentage point service improvements within six months 5th October, 2015, Question and Retain, the online Pulse Check™ consultancy,...
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