by Amy Rarity | Jan 14, 2025 | Uncategorised
Are you a People Pleaser or a Perfectionist?: People pleasers and perfectionists may be particularly susceptible to burnout due to their tendency to overwork and sacrifice their well-being for the benefit of others. One of the main causes of burnout is weak...
by Amy Rarity | Jan 10, 2025 | Uncategorised
Client satisfaction is more than just a metric – it’s a cornerstone of sustainable growth and success. Understanding what clients think, feel, and need not only strengthens relationships but also drives retention, reduces turnover, and opens doors to new business...
by Amy Rarity | Dec 5, 2024 | Uncategorised
In her TED Talk, “Eight Lessons on Building a Company People Enjoy Working For,” Patty McCord, former Chief Talent Officer at Netflix, challenges traditional HR practices, offering a fresh perspective on fostering a thriving workplace. Here’s a look at her...
by Amy Rarity | Dec 4, 2024 | Uncategorised
Membership organisations play a vital role in connecting individuals with shared interests, professions, or causes. However, retaining members can be a challenge, and understanding why members leave is critical to creating a thriving, engaged community. Here, based...
by Amy Rarity | Nov 21, 2024 | Listen.Better Vodcast
Our latest interview – Shaping Engagement: Insights and Innovations in HR with Amy McNeill Head of People & Culture, Cavendish In this interview, Amy highlights the importance of clear communication, ease of completion, and confidentiality for maximising survey...
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