by Annabel Dunstan | Nov 18, 2015 | Uncategorised
Excellent debate at this month’s IC Fight Club held at communication recruitment specialists Ellwood Atfield in Westminster, refereed by Liam FitzPatrick and co-hosted by Annabel Dunstan and Imogen Osbornefrom Question & Retain. Our fantastic ‘contenders’...
by Annabel Dunstan | Nov 17, 2015 | Uncategorised
Every week, we meet with a range of companies and chat to them about the information gaps in their businesses when it comes to understanding the people that matter the most to them. They tell us they want to listen and act on customer, client, employee or member...
by Annabel Dunstan | Oct 13, 2015 | Uncategorised
So you’re in PR and Comms? It’s a service industry and so you have to be at the end of a ‘phone or email. But how do you protect against burnout? Staff retention is a key concern for most agency heads and so a route many are taking is to introduce more flexible...
by Annabel Dunstan | Oct 5, 2015 | Uncategorised
Q&R AGGREGATES SHOW THAT ACTING ON CLIENT FEEDBACK DELIVERS GREAT RETURN Q&R Client Satisfaction Pulse Check™ s deliver 11 percentage point service improvements within six months 5th October, 2015, Question and Retain, the online Pulse Check™ consultancy,...
by Annabel Dunstan | Sep 30, 2015 | Uncategorised
On Wednesday 23rd September 2015, a group of leading communications experts gathered at Farrer & Co for a dinner debate on ‘What is the most important thing in handling the reputations of (U)HNWIs in the age of digital disruption?’ The discussion, chaired by...
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