by Amy Rarity | May 22, 2024 | Uncategorised
Imagine this: you’ve just landed a big client, and everything seems to be going smoothly. But after a few months, you notice they’re not as engaged as they used to be. The feedback isn’t as positive, and suddenly, you realise your client might be...
by Amy Rarity | May 15, 2024 | Uncategorised
Introduction This blog was inspired by a recent Business Development Club run by Pimento along with our experiences of measuring and managing the client-agency relationship. Client services face a unique set of challenges and opportunities. Understanding client...
by Amy Rarity | May 13, 2024 | Uncategorised
Introduction When it comes to winning a new PR client, the pitch is your moment to shine. Yet, many agencies stumble at this critical juncture, losing out on potential business due to a handful of common mistakes. Understanding and avoiding these pitfalls can...
by Amy Rarity | May 1, 2024 | Uncategorised
Introduction In today’s hybrid work environment, balancing the demands of work and family life can be particularly challenging for parents. Based on our extensive work in measuring employee experience and gauging sentiment, we have drafted a practical guide to help...
by Amy Rarity | Apr 16, 2024 | Uncategorised
Welcome to our latest blog: The Big Question, where Robyn De Villiers, Founder of Three C’s delves into the often misunderstood world of soft skills. While these abilities are casually referred to as “soft,” their mastery is anything but...
by Amy Rarity | Apr 11, 2024 | Uncategorised
Introduction Creating a client satisfaction survey for an advertising agency involves asking questions that not only gauge the client’s satisfaction with the services provided but also offer insights into areas for improvement and potential for further...
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