by Amy Rarity | Feb 4, 2025 | Uncategorised
In today’s communications and creative sector, data-driven decisions set agencies apart. Whether it’s understanding employee sentiment, client needs, or industry trends, surveys are a vital tool. But should your agency run its own survey or work with an external...
by Amy Rarity | Jan 17, 2025 | Uncategorised
As the new year unfolds, January often feels like a blank canvas for change, goals, and resolutions. Yet for many, the month is also marked by a weighty sense of emotional struggle. Coined “Blue January,” the third Monday of the month is often labelled the...
by Amy Rarity | Jan 14, 2025 | Uncategorised
Are you a People Pleaser or a Perfectionist?: People pleasers and perfectionists may be particularly susceptible to burnout due to their tendency to overwork and sacrifice their well-being for the benefit of others. One of the main causes of burnout is weak...
by Amy Rarity | Jan 10, 2025 | Uncategorised
Client satisfaction is more than just a metric – it’s a cornerstone of sustainable growth and success. Understanding what clients think, feel, and need not only strengthens relationships but also drives retention, reduces turnover, and opens doors to new business...
by Amy Rarity | Dec 5, 2024 | Uncategorised
In her TED Talk, “Eight Lessons on Building a Company People Enjoy Working For,” Patty McCord, former Chief Talent Officer at Netflix, challenges traditional HR practices, offering a fresh perspective on fostering a thriving workplace. Here’s a look at her...
by Amy Rarity | Dec 4, 2024 | Uncategorised
Membership organisations play a vital role in connecting individuals with shared interests, professions, or causes. However, retaining members can be a challenge, and understanding why members leave is critical to creating a thriving, engaged community. Here, based...
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