The Big Question: Am I the problem?
This month’s big question has been posed and answered by Ian Bates, Founder and Creative Partner of Firehaus.…
Listening is a commercial discipline.
Most organisations do not lose clients, members, or people because they lack data. They lose them because the truth arrives too late, and nothing visible happens when it does. These are practical notes on what to ask, what it means, and what to do next. So that listening protects relationships instead of becoming a yearly ritual.
Listen.Better
Start Here
Most insight content stops at “interesting”. This does not.
Every post is written to end in a next step, and the proof back line you will actually send.
If you are time-poor, start with Coaching and Leadership Development. One small action you can take this week.
If you have a live issue, start with the Follow-through Contract. It names where trust breaks after you ask.
If you are sceptical, start with the case-led pieces. Proof first, opinion second.
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Latest Insights
Francis Ingham PRCA – Listen Better Vodcast – October 2020
In this month’s Q&R Listen Better vodcast, we interviewed Francis Ingham, Director General, PRCA, and Chief Executive, International…
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The Road from Challenge to Opportunity
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Adapting the membership model in response to CV-19 – Stephen Knight, Co-founder, Pimento
In this month’s Q&R Listen Better vodcast, Annabel Dunstan, CEO and founder, Q&R, interviewed Stephen Knight, Co-founder, Pimento. …
Q&R Pulse Check July-August 2020 – Over half of leaders are stressed about their business
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The Big Question: Time to sell up – What are the best current options for agency owners?
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Employee Communicators talk tough
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The Big Question: Face-to-face vs online training
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It’s good to talk
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Planning for the new world and top tips on return-to-office
This week (w/c 1/6) the government took “modest” steps in easing lockdown restrictions. In England, primary schools started to…
New research reveals psychological impact of working from home during Covid-19 lockdown
66% OF YOUNG WORKERS SHOWING SIGNS OF MENTAL ILL-HEALTH* LONDON, MAY 26th, 2020: New research conducted by Question…
Furloughed employees have lower average mental health score than colleagues wfh
The mental health of furloughed employees in the marcomms sector is being impacted more than colleagues still in…
How are you faring in furlough?
The independent agencies association Marketing Agencies Action Group (MAAG) has created an online community for employees who have been…
Five top tips for successful video calling
As the COVID-19 outbreak continues and a significant proportion of the global population are living in lockdown and…
